SiteMinder Password Services (2024)

Please change your current password before continuing.

');}document.write('
• Old Password
');document.write('
• New Password
');document.write('
• Confirm New Password
');} //Auth Reason = 18//Auth Reason 19 - Account disabled due to inactivityelse if (34 == 19) {//document.write('

you cannot access your account because your password has expired.

Please contact your Security Administrator or Help Desk.

');document.write('

');document.write('

');document.write('you cannot access your account because your password has expired.

Please contact your Security Administrator or Help Desk.

');document.write('

');}//Auth Reason - 19// Auth Reason 1 - Password must change// Auth Reason 20 - Password change immediately// Auth Reason 21 - Password change failed// Auth Reason 22 - Bad Passwordelse if (34 == 1 || 34 == 20 || 34 == 21 || 34 == 22) {// password must changeif ("" == "") {//document.write('

');if (34 == 1 || 34 == 20) {document.write('

please change your current password before continuing.

');} else if (34 == 21) {document.write('

your password change request was not processed correctly.

Please try again.

');} else if (34 == 22) {document.write('

your password change was not accepted.

Please try again.

');}document.write('');document.write('
');document.write('
• SOEID
');} else {//document.write('

');if (34 == 1 || 34 == 20) {//document.write('

please change your current password before continuing.

See Also
Retirement Savings PlanFor More Information
');document.write('

');document.write('

');document.write('please change your current password before continuing.');document.write('

');} else if (34 == 21) {//document.write('

your password change request was not processed correctly.

Please try again.

');document.write('

');document.write('

');document.write(' your password change request was not processed correctly.

Please try again.

');document.write('

');} else if (34 == 22) {//document.write('

your password change was not accepted.

Please try again.

');document.write('

');document.write('

');document.write(' your password change was not accepted.

Please try again.

');document.write('

');}document.write('');document.write('
');}document.write('
• Old Password
');document.write('
• New Password
');document.write('
• Confirm New Password
');document.write('
');document.write('
• The minimum password length is 10 characters.
');document.write('
• At least 1 lowercase letter (a-z)
');document.write('
• At least 1 uppercase letter (A-Z)
');document.write('
• At least 1 digit (0-9)
');//document.write('
• At least 1 special character (like $ @ & + - / # _ ? !)
');document.write('
• The maximum repeating character length is 2.
');document.write('
• New password and Confirm password do not match
');document.write('
');} // Auth Reason 1, 20 & 22//Auth Reason = 23 - Password Change Acceptedelse if (34 == 23) {//document.write('

Your new password has been set.

Use this new password the next time you log into your account.

');document.write('

');document.write('

');document.write('Your new password has been set.

Use this new password the next time you log into your account.

');document.write('

');document.write('
');document.write('
• ');document.write('
');} //Auth Reason =23//Auth Reason 24 - Account disabled due to excess Loginelse if (34 == 24) {//document.write('

You cannot access your account because you have exceeded the limit of login attempts.

Please contact your Security Administrator or Help Desk.

');document.write('

');document.write('

');document.write('You cannot access your account because you have exceeded the limit of login attempts.

Please contact your Security Administrator or Help Desk.

');document.write('

');} //Auth Reason - 24//Auth Reason 25 - account has been disabled due to inactivityelse if (34 == 25) {//document.write('

Your account has been disabled due to inactivity.

Please contact your Security Administrator or Help Desk.

');document.write('

');document.write('

');document.write('Your account has been disabled due to inactivity.

Please contact your Security Administrator or Help Desk.

');document.write('

');} //Auth Reason - 25//Auth Reason 28 - Sm_Api_Reason_Next_Tokencodeelse if (34 == 28) {document.write('

Wait for the Tokencode to change, then enter your PIN followed by the tokencode

Finally, wait for the tokencode to change again, then enter only the tokencode.

');document.write('
');document.write('
• SOEID
');document.write('
• Passcode
');document.write('
• Next Tokencode
');} //Auth Reason - 28//Auth Reason 29 - Sm_Api_Reason_New_PIN_Selectelse if (34 == 29) {document.write('

To continue you must register a new PIN.

Wait for the tokencode to change then enter a Passcode consisting of your current PIN
plus the new tokencode.

If you want the System to automatically assign a PIN select the System PIN Checkbox.

Otherwise, you will be asked to create your own within standard guidelines.

');document.write('
');document.write('
• SOEID
');document.write('
• Passcode
');//document.write('
• System PIN Request
');document.write('
• System PIN RequestSystem PIN Request
');} //Auth Reason - 29//Auth Reason = 31 - Sm_Api_Reason_New_User_PIN_Tokencodeelse if (34 == 31) {//document.write('

Wait for the tokencode to change, then enter your current PIN followed by the tokencode.

Then enter your new PIN and confirm it.

');document.write('

');document.write('

');document.write('Wait for the tokencode to change, then enter your current PIN followed by the tokencode.

Then enter your new PIN and confirm it.

');document.write('

');document.write('
');document.write('
• SOEID
');document.write('
• Passcode
');document.write('
• New PIN
');document.write('
• Confirm New PIN
');} //Auth Reason - 31//Auth Reason - 32 - Sm_Api_Reason_New_PIN_Acceptedelse if (34 == 32) {document.write('

Your PIN has been accepted.

Use the new PIN when you continue and when you login.

');document.write('
');document.write('
• ');} //Auth Reason =32//Auth Reason = 34 - User self password changeelse if (34 == 34) {document.write('

  Please enter name and current password then propose new password and confirm before continuing.

  ');document.write('
  ');document.write('
  • SOEID
  ');document.write('
  • Old Password
  ');document.write('
  • New Password
  ');document.write('
  • Confirm New Password
  ');document.write('
  ');document.write('
  • The minimum password length is 10 characters.
  ');document.write('
  • At least 1 lowercase letter (a-z)
  ');document.write('
  • At least 1 uppercase letter (A-Z)
  ');document.write('
  • At least 1 digit (0-9)
  ');//document.write('
  • At least 1 special character (like $ @ & + - / # _ ? !)
  ');document.write('
  • The maximum repeating character length is 2.
  ');document.write('
  • New password and Confirm password do not match
  ');document.write('
  ');} //Auth Reason - 34else {document.write('

  Security Protection Fault: Condition not handled.

  Please contact your Security Administrator or Help Desk.

  ');}if (("" != "") && 34 != 0 && 34 != 4 && 34 != 5 && 34 != 28 && 34 != 29 && 34 != 30 && 34 != 34) {document.write("");}if ("" == "") {document.write("");} else {document.write("");}if (34 == 34) {document.write("");}
  ');

  

  You are authorized to use this System for approved business purposes only. Use for any other purpose is prohibited. All transactional records, reports, email, software and other data generated by or residing upon this System, to the extent permitted by local law, are the property of Citigroup Inc. or one of its subsidiaries or their affiliates (individually or collectively "Citigroup") and may be used by Citigroup for any purpose authorized and permissible in your country of work. Activities on this System are monitored to the extent permitted by local law.Copyright ©Citigroup Inc.